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Carolina Pergola Works
Carolina Pergola Works logo

We build shade and a place to sit outside

Carolina Pergola Works builds wood and aluminum pergolas, pavilions and privacy walls around south Charlotte, and repairs pergolas that already stand. We are a new brand, locally owned, based in Waxhaw, NC, and we answer in English and Spanish.

One company, several trade brands

Carolina Pergola Works is a trade name of Pure One LLC, a North Carolina company, and part of Carolina Trades Group. The same company runs these sister brands:

Each brand does one trade, so you always know who does what. This one builds outdoor shade: pergolas, pavilions and privacy walls.

Locally owned and owner-operated

The company is locally owned and owner-operated, and it works from Waxhaw, NC. A request about a pergola goes to the same place as every other job we do, and we answer it in English or Spanish.

The habits are the same across the brands: look at your photos with care, put the price in writing before anything starts, and tell you plainly what a project can and cannot do.

What we build, and what we do not

A short list on purpose. We would rather do one kind of work well and send the rest to the right trade.

We build

Not our trade

  • Electrical work of any kind. Lights, fans and outlets need a licensed electrician and often their own permit. Plug-in string lights need no wiring.
  • Concrete slabs and paver patios.
  • Outdoor kitchens.
  • Gas and fire features.
  • Screened porches and sunrooms.
  • Roofing on a house.

Good to know

  • Our sister brand Carolina Deck Repair does the trade in its name: new builds, repairs and staining.
  • Our sister brand Carolina Fence Works does the trade in its name, gates included.
  • Stain or sealer on a pergola we build: the written quote says if it is included.
  • A louvered roof that opens and closes: tell us you want one, and the quote says if we can supply it.

How a quote works

We do not drive out to quote. If your project needs a visit before we can price it, we'll tell you up front, before anyone drives out.

  1. You send photos and rough sizes. The whole space from two corners, the ground up close, the house wall and door if the pergola will attach, and the rough width and depth. Our photo quote page shows each photo.
  2. We send a free written quote. Every pergola, pavilion, privacy wall and repair is quoted after we see photos. You also get a drawing with the sizes and the materials before the build, and you can send it to your HOA.
  3. You say yes, and we confirm the sizes on site. That visit is part of the job, and it happens before anything is ordered. The build date goes in the written quote.
  4. Permit and HOA come before the build. If your project needs a building or zoning permit, the written quote says so, and who files it is agreed in writing before any work starts. A permit or an HOA approval can add weeks before the build, and the town, the county or the HOA has the final word.

Our workmanship warranty terms are being finalized. The written quote states the warranty that applies to that job. See the warranty page.

What we have, and what we do not have yet

This brand is new. It has no reviews and no photos of its own jobs yet, so you will not see any on this site. We will not borrow another company's photos to fill the gap.

Every picture here is a drawing we made: how a pergola goes together, where a post meets the ground, how the shade moves through the day. As our first jobs under this name are finished, our own photos will take their place.

We also say the limits out loud. An open pergola gives partial shade that moves with the sun, not full shade. New pressure-treated wood shrinks and shows small cracks along the grain as it dries, which is normal. Wood needs stain or sealer over the years. A patio of loose pavers cannot hold a post without a footing under it. You hear these things before you sign, not after.

We are not a general contractor. North Carolina projects of $40,000 or more are contracted through our licensed general contractor partner, and South Carolina projects over $5,000 go through our licensed partner too.

Common questions

Is this a new company?
Carolina Pergola Works is a new brand. It belongs to Pure One LLC, the same company that runs Carolina Glass Replacement, Carolina Deck Repair, Carolina Glass Railing, Carolina Replacement Windows, Carolina Bath Glass and Carolina Fence Works. Because the brand is new, it has no reviews and no photos of its own jobs yet, and we do not pretend it does.
How do I reach you?
Through the forms on this site: send photos for a quote, start an estimate in 3 taps, or use the contact form. We answer in English or Spanish, during business hours.
Do you come out to measure before you quote?
No. You send photos and rough sizes, and we send a free written quote. If your project needs a visit before we can price it, we'll tell you up front, before anyone drives out. After you say yes, we confirm the exact sizes on site as part of the job, before anything is ordered.
Are you a general contractor?
No. North Carolina projects of $40,000 or more are contracted through our licensed general contractor partner. South Carolina projects over $5,000 go through our licensed partner too. A large pavilion can reach that size, and the written quote says so when it does.
Who handles the permit and the HOA?
We give you a drawing with the sizes and materials to send to your HOA. If your project needs a building or zoning permit, the written quote says so, and who files it is agreed in writing before any work starts. We never promise an approval: the town, the county and the HOA have the final word.
What about older homes and lead paint?
For a pergola it matters only when the frame attaches to a painted wall. If your home was built before 1978, tell us when you send photos. Until our lead-safe certification is in place, we build freestanding at those homes and do not attach to painted walls.
Do you wire lights, fans or outlets?
No. Electrical work of any kind is not our trade. Lights, fans and outlets need a licensed electrician and often their own permit. Plug-in string lights need no wiring.
Whose pictures are on this site?
Nobody's. Every picture is a drawing we made. We do not use stock photos, and we will not show another company's work as our own. When our first jobs under this name are finished, the photos you see here will be ours.

Start with a few photos of your patio or yard

Send us photos of the space and its rough width and depth, and we send you a free written quote. If your project needs a visit before we can price it, we'll tell you up front, before anyone drives out. We answer during business hours, usually the same day.

Send photos for a quote Start in 3 taps
  • Free written quote
  • A drawing with sizes before the build
  • English and Spanish

Not sure what to photograph? See our 1-page photo guide.